Benefits of Secure File Transfer and Delivery Server

Secure file transfer and secure email solutions enable businesses to securely transfer files and messages, while documenting every delivery with a complete audit trail. Companies that must comply with such regulations as HIPAA, Sarbanes-Oxley (SOX), and Gramm-Leach-Bliley are accountable for the safe and verifiable delivery of sensitive information, and must make sure the intended recipient is the only recipient. The traditional means of information delivery – email, FTP, and courier services – are no longer adequate. These traditional methods fall short in one or more of the following areas:

Security

With current federal and state mandated compliance regulations, and increasing concerns about protecting personal privacy, it is becoming more and more important to send information, data, and files securely. All too often, however, companies send confidential or sensitive information, files, and data across an insecure medium such as email, FTP, and the Web — technologies that were not built to address robust security or reporting requirements. Worse still, even with the proper technology and tools in place, complexity and lack of proper training can render those tools useless.

New federal and state regulatory compliance requirements are forcing the hand of many organizations to implement strategies and policies that protect sensitive information from unauthorized access. Healthcare organizations must follow strict guidelines when working with, or transmitting, a patient’s Protected Health Information (PHI) mandated by the Health Insurance Portability and Accountability Act (HIPAA). Financial services firms are gearing up to meet requirements for the Gramm-Leach-Bliley Act (GLBA), which helps protect consumers’ private financial information.

Tracking and Reporting

Biscom Delivery Server’s secure file transfer platform is backed by numerous security features.

• All users must supply valid credentials to access the application for both sending and receiving deliveries.
• User roles restrict features and functionality to authorized users, and additional delivery restrictions can be imposed on a per-user basis.
• Internally, files can be encrypted before upload for additional security.
• User sessions automatically time out to prevent unauthorized access if a user leaves a machine without logging out.

Along with its secure file delivery capabilities, Biscom Delivery Server provides a powerful set of tracking and reporting tools. These tracking and reporting tools can help organizations ensure that sensitive data is being delivered securely and reliably. Biscom Delivery Server can report with a range of detail that makes it simple to provide tracking information to managers and administrators, who may not require access or be permitted access to the original data itself. With tracking and reporting an essential part of regulatory compliance, Biscom Delivery Server can help organizations meet these requirements.

Ease of Use

Ensuring information security is as much a technology deployment as it is training initiative. If the security tools are complex or difficult to learn and apply, it is unlikely that people will use them. If the tools and applications are easy to learn and simple to use, people will be more likely to adopt them. It is imperative that senders and recipients of secure deliveries need no special software to install or run to retrieve a delivery. Using a commonly available technology such as a Web browser, as opposed to a specialized application, ensures maximum compatibility and makes information retrieval as simple as possible.

Biscom Delivery Server enables secure file transfer and secure email from Web, email, and MFP interfaces, as well as Application Programming Interfaces (APIs) for application integration.

Return On Investment (ROI)

Aside from significant savings realized by avoiding fines for SOX and HIPAA compliance violations, a tracking and reporting system can also save time and money by reducing the amount of manual compliance checks, and can provide a more accurate log of transactions.

Secure file delivery systems can also reduce or eliminate costs associated with the physical delivery of files or documents (e.g., courier services).

Note that Biscom Delivery Server works well with existing systems, applications, and processes. Robust APIs and other customization tools can enable existing systems to extend their capabilities, maintaining an organization's investment in those systems.

File delivery tracking and reporting provides benefits that go beyond protecting the organization:

• Process Improvement – An overall look at how files are delivered over time can pinpoint bottlenecks and delays, while also improving overall efficiency.
• Abuse Prevention – Sensitive data can be monitored to ensure that it’s not being sent to unauthorized recipients (intentionally or otherwise).